Closures and service interruptions

Canada Post is making changes to its Light Packet service, beginning in January 2014. Light Packet is an economical service that allows customers to ship small goods up to 500 grams to the U.S. or to an international destination.

To address increased processing costs related to the service, Canada Post will raise Light Packet rates. To mitigate customer impact, the rate increase will be phased in over several years, and will vary depending on weight and destination. To further help customers with the transition, the allowable weight in the first and most economical tier of Light Packet pricing will increase from 100 grams to 150 grams. The new rates, effective January 13, 2014, are shown below.

Canada Post continually evaluates its services to ensure it remains financially self-sufficient while meeting the needs of all Canadians. The Light Packet service has strict weight and size restrictions which enable Canada Post to offer the service at rates far below those of its competitors. Despite the rate increase, Light Packet will remain more affordable than comparable options offered by competitors.

Canada Post appreciates customers’ understanding and will continue to offer reliable, secure and economical shipping options.

Maximum dimensions: 380 mm x 270 mm x 20 mm - unchanged

Light Packet is a trademark of Canada Post Corporation.