Closures and service interruptions

There’s an email being circulated which suggests that prices are not consistent between post offices. Let’s clear this up: This email is false.

Here’s why:

Postage rates are calculated by an automated retail point of sale system in all post offices, whether they are corporately owned or franchises. Parcel shipping costs are based on the size and the weight of each parcel. Each side of a parcel is measured by the clerk and weighed on an electronic scale – with the data entered into the electronic system. No alteration is possible.

Franchise post offices follow the same rules as corporate post offices and Canada Post is responsible for ensuring compliance. We conduct extensive financial reviews of all our post offices (including franchises) in addition to regularly visiting each location to address issues and concerns.

Canada Post operates the largest retail network in the country with over 6300 locations, and whether the post office is a franchise or owned by Canada Post, we are proud to offer you the same quality service.