Closures and service interruptions

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 17, wildfires are impacting mail services to the following Alberta communities:
- Fox Lake
- Fox Creek
- Rainbow Lake
- Chateh
- Swan Hills

Service resumed today in Atikameg and Drayton Valley.

All mail destined for affected communities will be secured at another facility until the local post offices can reopen.

Mail for Fox Lake residents is available for pick up at:
Fort Vermilion Post Office
4701 50th Street
Open Monday to Friday, 9 am to 5 pm

Mail for Fox Creek residents is available for pick up at:
Whitecourt Post Office
4747 51^st Avenue
Open Monday to Friday, 9 am to 5 pm

Mail for Chateh and Rainbow Lake residents is available for pick up at:
High Level Post Office
9808 100 Avenue
Open Monday to Friday, 9 am to 5 pm

Mail for Swan Hills residents is available for pick up at:
Barrhead Post Office
5138 50^th Street
Open Monday to Friday, 9 am to 5 pm

Please remember to bring valid government-issued photo identification to pick up your mail.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).