Closures and service interruptions

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Free Mail Forwarding service now available

Eligible residents in Saskatchewan communities can receive free Mail Forwarding service for up to 12 months.

As of June 6, the following postal codes can register for free Mail Forwarding service. Registration will be available until July 5.
- Deschambault Lake: S0P 0C0
- Dilion: S0M 0S0
- Patuanauk: S0M 2H0

Mail Forwarding is an important service not just for ongoing mail, but it also provides a vital link with government and relief agencies going forward. If you receive regular cheques through the mail, it’s important for you to register.

By registering, Canada Post will be able to ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

Eligible residents can register with a credit card and government-issued ID by following the steps below.
- Go online at canadapost.ca/mailforward. Note that you will have to provide a credit card payment in order to authenticate the transaction but you will be refunded in 5-10 business days. We apologize for this inconvenience, but to make this available quickly, we have had to take this approach.
- Go to any post office in Saskatchewan. You will not be required to show a credit card, just your government-issued photo ID. Retail employees will help you with the process, which is free of charge.

For impacted residents in Saskatchewan with a government-issued ID bearing an eligible postal code, but no credit card, you can register:
- Go to any post office in Saskatchewan. Retail employees will help you with the process, which is free of charge.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).