Tracking made easy

A young man smiles and stares a cellphone in his hands. He sits on a couch in his living room.A young man smiles and stares a cellphone in his hands. He sits on a couch in his living room.A young man smiles and stares a cellphone in his hands. He sits on a couch in his living room.

Automatically track packages

Conveniently track and manage your deliveries and set preferred delivery options for your packages. Sign up for free!

Why use automatic tracking

  • Quickly and easily manage your package deliveries

    No need to search through emails or retailer websites for tracking numbers. We’ll automatically add them to your signed-in track list, so you can track all your Canada Post deliveries in one convenient location.

  • Set your preferred safe delivery location

    Specify a safe delivery location for all your auto tracked and eligible packages when delivery is attempted at your door.

  • Get notifications to track your deliveries

    Get notified when we identify a Canada Post package being sent to you, or a Canada Post package you are returning.

Getting started with automatic tracking

How to setup automatic tracking

  1. Register for a Canada Post personal account or sign inAutomatic tracking is available for free in your Canada Post account. You must have a personal profile to use automatic tracking as this tool is not available on business accounts. You can create an account when you set up automatic tracking.
  2. Validate your address to ensure it is eligibleMake sure your address is up to date. Business and P.O. box addresses are not eligible.
  3. Verify your identity to protect your privacyYour privacy matters. Verifying your identity allows us to identify packages coming to you. Use the name and address on your government-issued photo ID to verify your identity.
  4. You must agree to the automatic tracking terms and conditions

    Canada Post cannot ensure that all packages will be automatically added to your track list.

    View our privacy policy for details on our privacy practices and how Canada Post protects our customers’ personal information.

How to use automatic tracking

  1. Sign in to your Canada Post personal account and access My Account
  2. Go to the Track tool on your DashboardYour Dashboard displays your auto-tracked packages in the Track tool.
  3. View all your packages by accessing your Track List
  4. Adjust your automatic tracking preferences and delivery options at any time

Helpful information

What is a Canada Post personal account?

A Canada Post personal account is used for accessing your personal or residential delivery services and is not for business deliveries.

You can use time-saving tools to send and receive packages – view your purchase history and activities in one dashboard.