If you can’t retrieve your mail from the mailbox due to snow buildup, you can request snow clearance through any of the following channels:

• Start a chat with our virtual assistant
• Submit a service ticket
• Call us within Canada: 1-866-607-6301
• Call us outside of Canada: +1 416-979-3033
• Call us using TTY (teletypewriter): 1-800-267-2797