If you’ve moved to a neighbourhood with a Canada Post community mailbox, we’ll get you up to speed. Find out how to locate your mailbox, how to get keys and how to receive packages.
If you’ve moved to a neighbourhood with a Canada Post community mailbox, we’ll get you up to speed. Find out how to locate your mailbox, how to get keys and how to receive packages.
Look for 2 different numbers to identify your compartment within your community mailbox.
Request new keys
If your landlord, realtor or previous owners can’t provide you with the keys to your community mailbox, you can complete the online form to request new keys.
Pick up your keys
You’ll receive a notice card when your keys are ready. Bring it along with government-issued photo ID to the post office indicated on your notice card.
Locate your community mailbox
Inside the key package you will also find the location and compartment number of your community mailbox.
Please note
We’ll deliver larger packages directly to your home if they don’t fit in the package compartment or if a signature is required upon delivery. If nobody is home and there’s no safe place to leave your package, or if a signature is required, we’ll deliver the package to a nearby post office. We’ll leave a delivery notice card to let you know when and where you can pick up your item.