New report — Rethinking returns: Strategies to turn ecommerce returns challenges into opportunities

Rethinking returns: Strategies to help online merchants turn return challenges into opportunities

Ecommerce returns, when done right, boost satisfaction, sales and loyalty. But excessive returns consume time and money and harm the environment. Our latest report, based on surveys with Canadian online shoppers and merchants, can help you craft a returns strategy that strikes the right balance for your business, customers and the planet.

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