If you’re a commercial customer with unique processing needs, you may elect to develop your own shipping or container labels instead of printing labels using our Electronic Shipping Tool (EST). This will include generating shipping or container labels according to our most recent specifications.

All customer generated labels are subject to review and approval.

We've designed the approval process to make sure custom system outputs conform to our specifications and provide:

• Efficient mail handling
• Accurate billing tracking
• Timely delivery

The labels produced by a custom system must produce:

• The proper:
  • Addressing formats
  • Service identifiers
  • Delivery options
• A properly encoded formatted barcode as per our barcode specifications

To get our approval, the shipping or container labels produced by custom systems must meet the minimum requirements as outlined in the appropriate shipping or container label specification document. We must approve additions or changes to the layout of data that appears on the shipping or container label. Barcode encoding must not be changed.

Physical labels are required for testing and final approval.

These labels will be tested for:

• Barcode data content
• Print quality
• Overall label layout

Contact Order Acceptance through email (cenauto@canadapost.ca) to access label specifications and to get approval.

Label samples submitted by Third-Party Shipping Vendors (3PSS), customers, or Customer Developed Shipping Systems (CDSS) should be sent to:

ELINK PROGRAM
ORDER ACCEPTANCE
CANADA POST CORPORATION
2701 RIVERSIDE DRIVE - N0440
OTTAWA ON K1A 0B1

Label samples submitted for Software Evaluation and Recognition Program (SERP) vendors for formal SERP recognition should be sent to:

SERP ADMINISTRATOR
ORDER ACCEPTANCE
CANADA POST CORPORATION
2701 RIVERSIDE DRIVE - N0520
OTTAWA ON K1A 0B1