Canada Border Services Agency (CBSA) assesses duty and taxes on international packages arriving in Canada. Canada Post collects these fees on behalf of the Government of Canada.
There is a $9.95 handling fee included in the amount owing. This fee is in line with the government’s efforts to help recover costs from those who benefit from these services and is similar to arrangements in other countries.
You can pay duty and taxes online for any package that has a tracking number and can be tracked online, has been assessed for duty and taxes by the CBSA and is in transit with Canada Post but isn't out for delivery yet.
To make the payment
Delivery after paying online
When you pay duty and taxes online and your package doesn’t need a signature, the delivery agent will try to deliver the item to your usual delivery location. The delivery agent will also take into consideration your delivery preference (for example, leave at the front door) if provided. Learn how to set up a delivery preference.
The window of time to pay for duty and taxes online can be limited. To avoid missing the opportunity, we encourage you to sign up for notifications of duty and taxes owing on packages coming to you.
At your door
If you don’t pay duty and taxes for your item online in advance of delivery, the delivery agent can collect these fees at the time of delivery using these acceptable methods of payment:
At the post office
If your package is delivered to a post office, you can pay duty and taxes when picking up using these acceptable methods of payment:
If you did pay online, you can show the delivery or post office agent your proof of payment, number and barcode.
Visit CBSA online to get more information on mail imports, duty and taxes.