Unacceptable items

Any item is considered unacceptable if it:

  • Is a dangerous substance or article prohibited by law or defined as a dangerous good
  • Contains a dangerous substance or article prohibited by law or defined as a dangerous good
  • Doesn’t meet the size and weight specifications for the service
  • May:
    • Soil, taint, or damage mail or mail equipment
    • Expose a person to danger
    • Emit offensive odours
  • Contains food perishables or live animals that don’t meet applicable shipping requirements
  • Is improperly prepared or insecurely packed or wrapped

We won’t deliver items that:

  • Are offensive and contain sexually explicit material
  • Emit an odour of any kind
  • Contain any information relating to:
    • Bookmakers
    • Pool-setting
    • Betting
    • Wagering
    • Unlawful schemes
  • Relate to schemes to defraud the public

You have the responsibility of making sure that the contents meet all current applicable requirements and the item or items can be shipped under Canadian legislation, including but not limited to the:

Please note

Prohibitions or restrictions on the acceptance of certain articles for mailing may apply. Refer to Non-mailable matter for more information.