Please note:
All options must be selected at the time of mailing. Exceptions and conditions apply. Contact your Canada Post sales representative for details.
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Features and options overview
A feature is provided automatically as part of the basic service.
An option is a service enhancement that’s not included automatically as part of the basic service.
If you want to add an option to your selected service, you must select the option at the time of shipping to ensure it's properly captured and linked to the unique tracking number.
You may select options when using Canada Post’s Electronic Shipping Tools (EST), Snap Ship, or when you affix an extra Canada Post approved label or sticker on the shipping label.
Most options are available for an extra fee.
Features and options for Parcel Services – Canada
Legend:
means the feature is included with the service
means the option comes with an extra fee
means the feature or option isn't available with the service
| Features and options | Priority™ | Xpresspost™ | Expedited Parcel™ | Flat rate box | Regular Parcel™ |
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| Tracking Events and Services | |||||
| Tracking and Delivery Confirmation | |
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| Delivery updates (by email and text message) | |
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| Coverage options | |||||
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| Collect on Delivery option | |||||
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| Environmental sustainability | |||||
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| Signature and identity services | |||||
| Signature | |
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| Flexible delivery options | |||||
| Leave at Door (Do not Card) | |
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| Do Not Safe Drop | |
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| Card (Hold) for Pickup | |
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| Deliver to Post Office | |
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| Pickup services | |||||
| Recurring (Scheduled) Pickup | |
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| One-time On-Demand Pickup | |
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| One-time Third-Party On-Demand Pickup | |
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| Returns | |||||
| Return to Sender | |
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1 Up to $100.
2 Up to $5,000. The purchase of the Signature option is mandatory for Additional Liability Coverage.
3 Up to $5,000. ($999 cash and $100 credit card). This option is not available at a non-automated post office.
4 Image is available. You must select Signature at the time of mailing.
5 A signature will be obtained upon delivery.
Features and options for Prepaid products
Legend:
means the feature is included with the service
means the option comes with an extra fee
means the feature or option isn't available with the service
represents a no-charge option
| Features and options | Priority™ – Prepaid envelope | Priority™ – Prepaid label | Xpresspost™ – Prepaid envelope | Xpresspost™ – Prepaid label | Expedited Parcel™ – Prepaid envelope |
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| Tracking and delivery | |||||
| On-Time Delivery Guarantee | |
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| Tracking and Delivery Confirmation | |
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| Delivery updates (by email and text message) | |
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| Reference Number Tracking | |
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| Coverage options | |||||
| Liability Coverage (up to $100) |
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| Additional Liability Coverage (up to $5,000)1 |
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| Signature | |||||
| Signature | |
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| Signature Hard Copy2 | |
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| Proof of Age1 | |
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| Flexible delivery options | |||||
| Leave at Door (Do Not Card) 1 | |
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| Do Not Safe Drop1 | |
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| Card (Hold) for Pickup1 | |
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| Pickup Services | |||||
| Recurring (Scheduled) Pickup3 | |
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| One-Time On-Demand Pickup4 | |
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| Third-Party Recurring (Scheduled) Pickup 3 | |
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| One-Time Third-Party On-Demand Pickup 4 | |
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| Returns | |||||
| Return to Sender5 | |
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1 Available with Canada Post’s Electronic Shipping Tools (EST) or a customer-developed/third-party shipping system. The purchase of the Signature option is mandatory for additional Liability Coverage.
2 The signature image is available at no additional charge.
3 Recurring (Scheduled) Pickup is free when customers purchase $15,000 or more of parcel shipping services annually per pickup location. Visit our Request a pickup page for a list of areas where Canada Post offers Pickup Services or to request a pickup.
4 One-Time On-Demand Pickup is free when customers have an active Recurring (Scheduled) Pickup. Visit our Request a pickup page to see where Canada Post offers Pickup Services or to request a pickup.
5 All associated Return to Sender shipping fees are the responsibility of the customer and are based on the greater of the actual weight or volumetric equivalent of actual weight.
Features and options for Xpresspost Certified
Legend:
means the feature is included with the service
means the option comes with an extra fee
| Features and options | Xpresspost™ Certified | ||||
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| Tracking and Delivery | |||||
| On-Time Delivery Guarantee | |
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| Tracking and Delivery Confirmation | |
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| Automated Delivery Confirmation 1 | |
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| Delivery updates (by email and text message) | |
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| Reference Number Tracking | |
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| Signature | |||||
| Signature | |
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| Signature Hard Copy 2 | |
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| Pickup Services | |||||
| Recurring (Scheduled) Pickup 3 | |
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| One-Time On-Demand Pickup 4 | |
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| Third-Party Recurring (Scheduled) Pickup 3 | |
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| One-Time Third-Party On-Demand Pickup 4 | |
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| Returns | |||||
| Return to Sender 5 | |
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1 Available when Canada Post’s Electronic Shipping Tools (EST) or a customer-developed/third-party shipping system is used.
2 Signature image is available at no additional charge.
3 Recurring (Scheduled) Pickup is free when customers purchase $15,000 or more of parcel shipping services annually per pickup location. Visit our Request a pickup page to see where Canada Post offers Pickup Services or to request a pickup.
4 One-Time On-Demand Pickup is free when customers have an active Recurring (Scheduled) Pickup. Visit our Request a pickup page to see where Canada Post offers Pickup Services or to request a pickup.
5 All associated Return to Sender shipping fees are the responsibility of the customer and are based on the Xpresspost Certified returns rate.
Please note:
All options must be selected at time of shipping. Liability Coverage isn’t available.