Support
Support topics
Receiving
Holding your mail
On this page
Common issues
Getting started
Making changes
Additional resources
On this page
Common issues
Getting started
Making changes
Additional resources
Common issues
I activated Hold Mail but mail is still being delivered
I activated Hold Mail but packages are still arriving
Mail is being held for the wrong name(s)
My order was rejected
I can’t verify my identity to buy online
I’m returning earlier, can I pick up my mail?
Getting started
How to get started with Hold Mail
How to purchase Hold Mail
Purchasing Hold Mail on behalf of another person or business
Hold Mail service limitations
Making changes
Making changes to Hold Mail after purchasing
How to extend/renew Hold Mail
How to cancel Hold Mail
Additional resources
Hold Mail terms and conditions
Hold Mail in-depth guide